Tous is committed to respecting your privacy and to complying with applicable data protection and privacy laws. You can visit our web site without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity). If you do submit personal information you can be assured that we will use your personal information only to support your continuing relationship with Tous.
You should read this notice in conjunction with the Legal Notice (terms & conditions of use for Tous website) and any separate terms & conditions issued with any other product/service contract.
Personal Information Collection
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).
The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Non-personally identifying information
We may also collect non-personally identifying information about your visit to our website based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our site, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
We may disclose information about you to companies within the Tous Group for the purposes and subject to the terms of this Privacy Policy Statement. Please note that Tous does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the services ordered or used by you. Tous may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Tous, Carretera de Vic, El Guix, 3, Manresa, Barcelona, Spain or by e-mail at tousattcliente@tous.es
Information Security
Tous recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Tous is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Tous cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Privacy Support
Tous reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.
If you have any enquiry about Tous's data protection and privacy policy or practices, please write to: Tous, Carretera de Vic, El Guix, 3, Manresa, Barcelona, Spain or by e-mail at tousattcliente@tous.es